Privacy Policy

Last updated: June 26, 2026

Overview

Jools Enerfi provides household energy insights, account features, and rewards. This policy explains the information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect account information such as your name, email address, household membership, app settings, energy integration status, usage summaries, reward activity, support messages, and technical information needed to operate and secure the service.

How We Use Information

We use information to provide the app, authenticate users, show energy and reward insights, operate household features, send service notifications, prevent misuse, improve reliability, and respond to support requests.

Sharing

We do not sell personal information. We may share information with service providers that help us host, secure, analyze, or operate Jools, and when required by law.

Retention And Security

We keep information for as long as needed to provide Jools, meet legal requirements, resolve disputes, and enforce agreements. We use technical and organizational safeguards to protect information.

Your Choices

You can contact us to request access, correction, or deletion of your information, subject to legal and operational limits.

Contact

For privacy questions, contact privacy@joolsenerfi.com.